Terms and Conditions of Use

Are the General buyer information of distance selling and e-commerce, including Conditions of Armor Mamnagement d.o.o - www.body-armour.com

1. Scope 

2. Contractor 

3. Customer service hours 

4. Conclusion of contract / correcting of errors 

5. Prices and shipping costs 

6. Payment 

7. Delivery

8. Transport damage 

9. Storage of the order contract

10. Warranty / Guarantee 

11. Final Provisions 

1. Scope 

These terms and conditions apply to all agreements between us and our customers in the online shop www.body-armour.com, unless otherwise agreed or prescribed by law. The general terms and conditions apply exclusively. Conflicting conditions of the buyer will not be accepted. 

The shop is subject to the provisions of Prestashop e-commerce Platform www.body-armour.com and is a verified online shop. 

2. Contractor 

The purchase contract is made with Armor Management d.o.o. 

Trepcanska ulica 42,

10040 Zagreb

Croatia

3. Customer service hours 

You can reach the customer service for returns, complaints, questions and comments: 

Monday to Friday from 09:00 to 17:00 

Tel: +34 600747488

Email: order@body-armour.com 

4. Conclusion of contract

The product illustrations in the online shop constitute a solicitation of an offer to buy. Individual products can be purchased by clicking the button "Add to cart" to your shopping cart and can possibly be removed by the delete function again. Errors can be corrected before completing the ordering process at any time by means of the usual keyboard and mouse functions. By entering your personal data and clicking the button "binding order" in the final step of the ordering process confirms a binding order for the goods contained in the basket to be delivered. 

The confirmation of receipt of the order is carried out immediately by  sending you an e-mail. This does not constitute acceptance of the contract. The acceptance of the contract takes place rather by delivering the goods within five days. If you did not receive, within five days, the order confirmation or delivery of goods, you are no longer bound to your order. Errors can be detected and corrected before the final offer is made by checking the summary order and corrected by using the "Back" button of the browser to restore the previous page. 

5. Prices and shipping costs 

The stated on the product pages are final. They include VAT and other price components. The shipping costs are to be paid separately by you. The exact amount of the resulting costs are displayed in the order process with, when applicable, "Shipping costs". For deliveries outside the EU customs duties and taxes may be additional. 

For details, please refer to: 

ec.europa.eu/taxation_custom s/index_en.htm

For detailed information about the import tax, please contact or visit: 

your shipping address country CUSTOMS OFFICE webpage, where you should seek

information about the import regulations of the goods you are ordering.

6. Payment 

You have the following payment options:

• Bank Transfer

• Credit card

In the Payment options of a Bank Transfer the payment is due immediately after the order is confirmed. Upon receipt of the purchase price, the delivery of the product to the customer is carried out. Unless you pay via credit card, the amount will be debited from your account after the order is delivered. 

7. Delivery

Delivery is by mail order to the delivery address you specify. For the delivery time please read the information in the respective data sheet.

8. Transport damage 

If you have received a product that have obviously been damaged during delivery please direct your complaints to the delivery company immediately and notify us as well. Delivery damages are not covered by our warranty and when we are aware of delivery damages, we are able to help any problems with the delivery service. 

9. Storage of the order contract 

We save your order data and the binding order text. Upon completion of the order the contract, for security reasons is no longer accessible over the Internet. You can cancel your order using the following steps given under cancellation available on the website. Through the printing function of your browser you have the ability to store the text itself. The terms and conditions on this page can be printed or saved at any time and after completion of the order the order data and the terms and conditions which include a cancellation text under our Revocation Terms section http://body-armour.com/sv/content/6-aeu-legal-revocation-terms

10. Warranty / Guarantee 

The warranty is subject to all normal legal regulations. We do not have warranties for our products. Usually it is the manufacturer that provides the warranties on their products, which are valid up to 24 months. For details please refer to the warranty conditions of the manufacturer, included with the delivery of the goods. Your legal warranty rights against us are not restricted by this. You can take up the matter, regardless of the use of the manufacturer's guarantee, under the statutory warranty provisions at any time report any deficiencies. 

11. Final Provisions 

We follow the laws of Croatia first and European Union e-commerce directives secondly. For consumers this means that, you mav be deprived of your more favourable provisions of the law of the country in which you have your residence. The contract language is English or Croatian. If any provision of the Terms and Conditions are shown be invalid under another country’s terms, the contract shall still remain valid. Instead of the invalid provision will be made relevant under the countries statutory provisions.

The EU Commission platform for online dispute resolution (ODR platform) can be accessed via the following link: http://ec.europa.eu/consumers/odr/ 

Copyright body-armour.com, © Armor Management d.o.o. 2018